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Cobb-Hall Insurance honored nationally as Best Practices Firm 4 years in a row


Howell Michigan, September 26th 2016.  Cobb-Hall Insurance has been selected the 4th year in a row to be part of an elite group of independent insurance agencies around the United States participating in the Independent Insurance Agents & Brokers of America (IIABA or “Big I”) “Best Practices” Study Group.

Only 254 independent agencies throughout the U.S. qualified for the 2016 Best Practices Study.  In Michigan, 85 agencies were nominated with 12 being selected. An IIABA affiliated state association or an insurance company must first nominate an agency, which then must qualify based on outstanding customer retention, growth, stability and financial management. The agencies comprising the study groups are selected every third year through a comprehensive nomination and qualifying process and awarded a “Best Practices Agency” designation.  The selected “Best Practices” agencies retain their status during the three-year cycle by submitting extensive financial and operational data for review each year. More than 1,800 agencies were nominated nationally this year.

The Best Practices Study was initiated by IIABA in 1993 as the foundation for efforts to improve agency performance. The annual study of leading independent insurance agencies, which is conducted for IIABA by Reagan Consulting of Atlanta, Ga., documents the business practices of these high performance agencies and urges others to adopt similar practices.

Cobb-Hall Insurance was founded in 1967…providing protection and security for nearly 3500 families and businesses. Cobb-Hall, in addition to being a Best Practices firm, is also a Total Quality Agency, Trusted Choice Agency and honored as 2016 “Livingston County Business of the year.”

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